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FAQ's

ABOUT CODE VAULT?

Code Vault is an online retailer selling CD keys and license keys for console games, Xbox Live, Xbox Game Pass, PS Plus, PSN Gift Card, Fortnite codes and more with instant delivery for instant gaming! We also sell licensed toys and merchandise.Take at look at our product collections and enjoy your purchase within minutes!

WHEN WILL I RECEIVE MY CODE?

Once the customer makes payment for their products and passes any fraud checks the CD key(s) will be sent via email to the email address you used to sign up with Code Vault. That's why it's important to ensure your email address is correct so you receive your code without delay!

HOW DO I CONTACT CODE VAULT?

If you have any queries please email info@codevault.uk – we will respond as soon as we can.

CAN I BUY PHYSICAL PRODUCTS?

Yes! We stock various console accessories which you can find under the relevant console brand at the top. If there is something you have in mind but we don't have it then feel free to send us an email and we'll see what we can do.

HOW LONG WILL DELIVERY TAKE?

We will post your item(s) using Royal Mail Tracked 48 or an equivalent service from one of the other leading delivery companies such as Evri & UPS.


Items will be posted the same working day (Mon – Fri) if ordered before 2 p.m

Our full delivery polciy can be found at this link

HOW MUCH DOES DELIVERY COST?

We have a standard shipping rate of £3.95 for orders under £75

WHAT IS YOUR REFUND POLICY?

Our policy can be found at this link

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