Code Vault is a family‑run UK retailer specialising in digital game codes, gift cards, DLC, and trading card products. We’re committed to fast delivery, fair pricing, and reliable customer service.

When will I receive my digital code? Digital codes are delivered instantly to the email address used at checkout as soon as your payment is completed. They also appear on your order confirmation page.

Do you sell physical products? Yes. We stock console accessories, trading card games, merchandise, and more. If you’re looking for something specific, feel free to contact us and we’ll try to source it.

How long does delivery take for physical items? Orders placed before 2 p.m. (Mon–Fri) are dispatched the same working day. Delivery typically takes 2–4 working days and tracking details are emailed once dispatched.

How much is delivery? Standard delivery is £3.95 for orders under £30.

Is my payment secure? All payments are processed through trusted, secure payment gateways. Your details are encrypted and never stored on our servers.

Why didn’t I receive my code? The most common reasons are:

• The email went to spam/junk

• A typo in the email address

• Payment is still pending If you still can’t find it, contact us and we’ll resend it.